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Shipping and Delivery

SHIPPING INFO
SHIPPING IS FREE WORLDWIDE

ThawTables primary fulfillment center is based on the East Coast in the United States. After your order is complete, it takes us 1-3 business days to process your order and get it ready for the shipping courier(USPS, DHL). Our delivery will take 5-15 days; However please expect 4-6 weeks of delivery (Due to the COVID-19 situation) although we ship your order within 3-5 business days, it is the shipping carriers and customs who will be the deciding factor on delivery speed. In the event our primary warehouse is out of stock, we will ship your order form our closest fulfillment center. 

  

TRACKING

 

Once the order is shipped, please allow 24-72 hours for the tracking number to be fully updated on the post office system. Please note that your order is actually on the way and there is no delay of the package rather than the tracking number status. After that period, you can track your order at your country’s post website or use our tracking page.

WRONG ADDRESS

It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately if you believe you have provided a wrong shipping address.

 

LOST OR STOLEN PACKAGE

We are not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it, please report it to your respective shipping carrier. If you have any further questions on how to do this, please reach out to our ThawTable customer support team. We are always happy to help, especially when it comes to defrosting.


Happy defrosting!

Let's Work Together

Want to add your brand or product to, Meatpacking Market NYC greatest market in the big apple? If your e-commerce website is on Shopify, simply join us on Carro and we can have your products integrated in seconds and coordinate a launch with our marketing team.

Carro Brand Partnerships - Sell More Products by Cross-Selling on Other Shopify Stores - Best Apps to get your brand off the ground and for growing sales on Shopify

Join Us On Carro

Is the Carro App worth it? Yes, there is nothing to lose! Sell More Products by Cross-Selling on Other Shopify Stores through the Carro Brand Partnerships app!

You can sell more, together

With Carro, brands build mutually beneficial partnerships with influencers, press/media, and each other so they can sell more, together.

Collaborate With Top Brands

Sell your products on other likeminded Shopify stores and carry new related products from your brand partners, both big and small. Increase AOV, acquire new customers!

Grow Your Brand Through Partnerships

Increase sales through shared customer journeys and mutually beneficial partnerships with influencers and other brands.

Discover Influencers

Within 5 minutes of setting up the Shopify app you can see all of the influencers who already engage with your brand, streamline influencer gifting, and track your brand’s mentions on social. For all you know someone famous already loves our product!

Join Us on Carro
Increase Shopify online store sales by cross-selling on Meatpacking Market NYC through the Carro brand partnerships app

Increase sales by cross-selling on Meatpacking Market NYC

We have been using a new Shopify app, Carro to work with like-minded brands. Their app provides a direct integration for products to add to your site, the supplier sets the commission, and the supplier brand has full fulfillment control. This enabled Meatpacking Market NYC to sell more products, and our partner brands, by cross-selling on other Shopify stores, like Meatpacking Market NYC.

Our Favorite Part(s) About Carro:

-No order minimums

-Try out more SKUs then you would have imagined

-No upfront app or membership cost

-Exposure to 36,000+ Brands

-Acquire new customers with zero marketing cost(CAC)

-Increased average order value(AOV)

-Offer an expanded product catalog with no upfront costs

-Automatic order fulfillment

-Instant revenue distribution via Stripe

-Real-time Inventory Sync to Shopify(Eliminate manual product uploads)

-Genuine partnerships & co-marketing opportunities

Give Carro a try...you made it this far

If you still want to stock your product or brand at Meatpacking Market NYC, the greatest cooking, kitchen, and grilling store in the Big Apple, but do not want to add another app, or aren't on Shopify, send us an email! We are old school and new school New Yorkers, if it's important someone will leave a message!

Quick Turn Around Time

If your not cooking we are! The second we get your order, our sous chefs are preparing it!

Free Shipping Worldwide

Our goal is to work with the best cooking utensil brands and provide you with quick delivery.

SSL Encryption Checkout

We use leading encryption technology to safely check you out and get you right to cooking!

100% Quality Guaranteed

If you ever have any issues, questions, or looking to compare two kitchen products, let us know!